Shipping policy

For orders containing products that are in stock with us, we dispatch the order within 4 days of receiving a confirmation

For customised orders or bulk orders, the shipping details are discussed with the client prior to confirmation of the order

We also offer store pickup from our warehouse as well as registered office in Kolkata

We offer doorstep delivery in Kolkata for orders above 5990

We dispatch our products via Standard shipping, but offer Express as well. Express shipping rates are charged as per actuals.

For standard shipping, shipping prices are calculated as per order size; For orders above 6990, we offer free shipping. For orders below 6990, we charge a flat rate of 350.

We deliver PAN India. For international orders, rates vary. We will be happy to assist you regarding the same.

As we ship our products through third party vendors, we encourage our customers to take a video while opening a package so that, in case of any damage to the product in the process of shipping, we can provide our customers with a new piece of the same if the product is in stock, or else, a refund of the same.

We do not accept any returns of the product until and unless the product was damaged during shipping and the process for the same has been explained above.

In case a damaged/wrong product has been received, kindly contact/email at “kriti@krisani.in” or leave us a text on +91 9831890907 within 48 Hours of receiving the products. Your email/message should contain comprehensive details along with images of the defects/complaints of the product delivered to you.